Walter's Automotive Reviews 12/10/12

Visit WaltsMB.com to find your Mercedes-Benz today!

ju7es

Riverside, California

Dec 10, 2012

Not a usual reviewer, but my experiences here have compelled me to write my first one for these guys. Walters Mercedes has a reputation for excellent customer service, and last week was a prime example. Lupe L. was extremely patience with me while scheduling my appointment. A series of events occurred that created a challenge in regards to me getting the price I want, and my Sales Rep Charlie S. helped me find a solution that enabled it to happen. Charlie S. listened and addressed all my concerns, made sure I was comfortable with everything. Vincent T. (Internet Sales Manager) runs a business worthy of winning awards. I asked Vincent a bunch of Q's and he addressed them courteously, very sweet guy. Cecelia S., is an absolute doll. She followed up with me the next day to make sure I was happy with my GL450. She even emailed me instructions on how to set up the Garage door opener (Yes, I'm too lazy to read the manual). It's awesome to know that great customer service doesn't end when you leave. I really think the reason people are returning is because of the high level of service and a reputation for being straightforward and honest. Buying a car is a stressful and time consuming process - but I tell you, if I can work with this Internet Sales Team every time I buy a car, I'm going back every time! I know this sounds like a commercial for the dealership, but I'm still amazed at the experience I had working with them. It's an honor to be a customer of Walters Mercedes. Great dealership, great service, great people!

Adal C.

Riverside, California

Dec 10, 2012

Vince helpd me get into my dream car: my e350. I have wanted this car since forever, and I am finally driving one. It is an amazing car and I get complimented all the time. Vincent was superb!

Asmik A.

Riverside, California

Dec 10, 2012

Purchased my C250 from Vincent and am ecstatic.

asmarak

Riverside, California

Dec 10, 2012

Bought my daugher a C250 last month. Love the color, style and good deal we got on the car. We were hoping to get our hands on a C350, but apparently they're hard to find. I am glad that we got the car that we did, because I bet we're getting better gas mileage on it. The whole process took less than 2 hours. I ended up getting the car for the price I wanted and Vincent was so helpful and walked us through the process from beginning to end with no suprises.

raloneraa

Riverside, California

Dec 10, 2012

Went in looking for dolomite brown C class a few months ago. VIncent was astounding. There was some emails exchanged and phone calls. He encouraged me to come down and see the car. Once I saw it and test drove it, I couldn't resist. I drove home that same night and I haven't been happier since!

www.WaltsMB.com