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rripley

Riverside, California

Nov 19, 2012

Overall Score: 5

My experience with Vincent Troncoso and Walter's MB was exceptional...here's my story: After what seemed like a very long search for my perfect ML350 4MATIC, I finally found a match at Walter's MB after using Truecar.com. I worked with Vincent and his great assistants, December and Ana who worked with me to make it happen quickly. I live in the Bay Area and Walter's MB is in Riverside (Southern CA) -but with the great deal Vincent gave me and it being the only one in all of CA - it was a no brainer to fly down and drive it back. Vincent patiently waited for me at the airport(my flight was delayed an hour due to having to switch planes - long story). During our short drive to the dealership, we talked about all things Mercedes. It was obvious from the get-go that this guy knew his stuff without an ounce of being overly "salesy". He's a good looking, smart, down-to-earth guy with excellent communication skills and a low pressure style - what more does one need when purchasing their MB? I was pre-qualified beforehand and had a great loan rate - but the icing on the cake was that Vincent was able to find me a 3/4% lower rate!(yes, I have a great credit score which didn't hurt). After a couple very cool "thank you" gifts from Vincent and quick overview of the "bells and whistles" - I was off....and enjoyed one the most luxurious road trips I've ever taken up I-5! Thanks again Vincent!! I hope this encourages anyone out there to come see you asap - they'd be crazy not to!

Anonymous

Riverside, California

Nov 19, 2012

I worked with Vincent at Walter's and he was great! I could not say enough good things about what a wonderful experience I had. He answered every question quickly and honestly. When he found my perfect car and I went to get from them, it was clean and ready to go when I arrived, even with the upgrades I requested. Everything was a breeze with him. I recommend him to anyone and everyone. If you want a top notch experience, Vince is your guy! Julio in financing was great as well. Quick and professional.

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