Molding Trim and Alignment Recommend this dealer? Yes I recently purchased my Mercedes-Benz from Walters and had an absolutely wonderful experience. There was a little bit of paint that was peeling on the molding trim located on the roof. The salesman told me that the service department would have that replaced. They ordered the part called me when it was in and I brought the car in. While on my way to the dealer for the trim I noticed that the alignment was off. I mentioned it to the service representative and he told me that the alignment was not covered by the warranty but they were able to identify that the alignment was not caused by my doing and they were able to take care of it at no cost. Dealership Experience Were you satisfied with the quality of work performed on your vehicle? Yes
Did the dealership complete the work within the timeframe promised? Yes
Did the dealership provide you with an accurate quote of the work to be performed? Yes
Do you feel the price paid for service(s) was fair and appropriate?
Yes Did the dealer honor all commitments made? Yes
Did the dealership complete the work within the timeframe promised? Yes
Did the dealership provide you with an accurate quote of the work to be performed? Yes
Do you feel the price paid for service(s) was fair and appropriate?
Yes Did the dealer honor all commitments made? Yes
21 Years doing business here Recommend this dealer? Yes
Purchased a vehicle from this dealer? Yes We have been doing business with Walters since 1990. We have purchased numerous vehicles from them and have always been given a great deal. Dealership Experience How quickly did the dealer respond to your email inquiries? Not applicable
While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes
Did the dealer honor all commitments made? Yes
Purchased a vehicle from this dealer? Yes We have been doing business with Walters since 1990. We have purchased numerous vehicles from them and have always been given a great deal. Dealership Experience How quickly did the dealer respond to your email inquiries? Not applicable
While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes
Did the dealer honor all commitments made? Yes
Excellent Service Recommend this dealer? Yes They have a Number 1 Rating and their service is excellent! Dealership Experience Were you satisfied with the quality of work performed on your vehicle? Yes
Did the dealership complete the work within the timeframe promised? Yes
Did the dealership provide you with an accurate quote of the work to be performed? Yes
Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes
Did the dealership complete the work within the timeframe promised? Yes
Did the dealership provide you with an accurate quote of the work to be performed? Yes
Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes
Great and prompt service Recommend this dealer? Yes Walter's has always gone the extra mile on their service commitment. We have been taking our cars there for 21 years and will continue to do so. Dealership Experience Were you satisfied with the quality of work performed on your vehicle? Yes
Did the dealership complete the work within the timeframe promised? Yes
Did the dealership provide you with an accurate quote of the work to be performed? Yes
Do you feel the price paid for service(s) was fair and appropriate? Yes
Did the dealer honor all commitments made? Yes
Did the dealership complete the work within the timeframe promised? Yes
Did the dealership provide you with an accurate quote of the work to be performed? Yes
Do you feel the price paid for service(s) was fair and appropriate? Yes
Did the dealer honor all commitments made? Yes
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