Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
Vince Troncoso was awesome. Very fair, professional and caring. I never felt pressured to buy. I am a very loyal person when I get treated fair and because of how Vince has treated me I have sent to him 4 deals in the past 13 months and all of them have been very very satisfied with Vince and the deal he gave them. I just dont recommend people unless I have 100% confidence in how friends I recommend will be treated. Vince has treated everyone so great. I will continue to send people his way. Thank you. He is a really big asset to the Walters Mercedes brand.
Dealership Experience
How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes
Employee(s) Dealt With: TJ Bolt, Wayne (Finance) Everyone really was great
My Review of Walter's Mercedes Benz:
My first Mercedes purchase was at Fletcher JOKE...And that was a BIG mistake, I will NEVER go back there. So when I wanted to trade my car in for a new Mercedes I decided to go to WALTERS MERCEDES. I was VERY impressed! Everyone at Walters Mercedes from the sales, to service department was exceptionally wonderful. I would highly recommend them to anyone who is looking to buy, trade, or have their current Mercedes worked on. Wayne Molter (in finance) was awesome. Wayne explained everything so I understood exactly how much I would be paying and he didn’t B.S me. I like honesty and that’s what I got. TJ Bolt (in sales) was there till the end and handed me the keys to my new Mercedes 350. I am SO happy I went to Walters Mercedes. I saw the car I wanted and got what I wanted. Very happy customer and will return again in few years for my next Mercedes =) In fact I will actually be back sooner because now my mother wants a Mercedes =)
Thank you Walters Mercedes for making my Mercedes experience excellent and exciting =)
Crystal.
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
Duc Truong is the BEST. Great sales person, easy to deal with, no games on price, very straight up. And did I say that he is fast and efficient with the whole deal too. Not your normal waste half a day deal to by a car because of all the game play and wait. I went through 5 Mercedes dealers around my area before I made this purchase, even they were furthest from where I live, I will for sure go back to him again and refer him to all my friends.
Dealership Experience
How quickly did the dealer respond to your email inquiries? Less than 1 hour While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes
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